Categories

• Account
• Buying & selling
• Items
• Karrot ratings
• Promotion
• Suspension
• Other
• Chat
• 　

FAQs

• Q. How do I post, sell, list or make an ad?
• Q. Operational Policy
• Q. How do I score a sale?
• Q. Prohibited Items & Posts
• Q. Why do I need to verify my neighbourhood?
• Q. Why can’t I verify my location?
• Q. How do I sell faster?
• Q. How do I search for something?
• Q. How do I add photos?
• Q. How can I redeem my gift card?
• Q. How should I communicate with other users?
• Q. How should I pay?
• Q. How do I log in on a new device?
• Q. What are Karrot Scores?
• Q. How can I edit my profile?
• Q. Trading and Refund Policy
• Q. What should I do if I've been scammed?
• Q. How do ratings work? What are praises and disapprovals?
• Q. How do Meet Up reminders work?
• Q. What are Favourites?
• Q. What does the seedling emoji mean?
• Q. How do I move my listings to another neighbourhood?
• Q. Can I turn off notifications for a specific time? (Do not disturb)
• Q. What can I do if I meet someone rude?
• Q. How do I set Search Alerts?
• Q. How do I get carrots?
• Q. How do I make an offer?
• Q. How do I filter the feed?
• Q. Why is my Karrot Score dropping?
• Q. Why can't I upload photos?

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