Buying & selling
Q. How do I post, sell, list or make an ad?
Q. Operational Policy
Q. How do I score a sale?
Q. Prohibited Items & Posts
Q. Why do I need to verify my neighbourhood?
Q. Why can’t I verify my location?
Q. How do I sell faster?
Q. How do I search for something?
Q. How do I add photos?
Q. How can I redeem my gift card?
Q. How should I communicate with other users?
Q. How should I pay?
Q. How do I log in on a new device?
Q. What are Karrot Scores?
Q. How can I edit my profile?
Q. Trading and Refund Policy
Q. What should I do if I've been scammed?
Q. How do ratings work? What are praises and disapprovals?
Q. How do Meet Up reminders work?
Q. What are Favourites?
Q. What does the seedling emoji mean?
Q. How do I move my listings to another neighbourhood?
Q. Can I turn off notifications for a specific time? (Do not disturb)
Q. What can I do if I meet someone rude?
Q. How do I set Search Alerts?
Q. How do I get carrots?
Q. How do I make an offer?
Q. How do I filter the feed?
Q. Why is my Karrot Score dropping?
Q. Why can't I upload photos?
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